Shipping

Your order requires processing time and shipping time. The processing time may be different for each item. The shipping time is based on the method of shipment you choose. Estimated arrival date is calculated for each item on the product information page and is also provided in checkout.

Shipping PantoRouter packages anywhere in the US is either $50 or $60 depending on the package.  Shipping to Canada and Mexico is $80.  Shipping time to Canada and Mexico is about 5 days however it's not uncommon for customs to take 1-5 days.  Shipping to Central and South America is $180 by DHL Express.  The international customer is the importer of record and is responsible for duty and taxes.  

Delivery to the US is typically from 2 days on the West coast to 5 days on the East coast.  For deliveries to AK/HI, please allow an additional 2-5 days.

Returns

Our goal is that you are completely satisfied with your purchase. We take pride in the quality of the products we sell and offering great customer service is our top priority. If you are not completely satisfied with your purchase, please contact us and we will be happy to help you to return your purchase. There is a 15% restocking fee for returning a PantoRouter unless of course it's in some way defective, which we will gladly repair or replace.  Please contact us prior to return to expedite the process.